Troubleshooting
Common issues and how to resolve them.
401 Unauthorized
- Cause: Missing, invalid, revoked, or expired token.
- Fix: Check that your token is correctly copied and has not been revoked in Settings → MCP Server. Generate a new token if needed.
403 Forbidden / Error -32001
- Cause: Your token doesn’t have the required scope for this tool.
- Fix: Regenerate a token with the necessary scopes, or revoke and create a new one.
429 Too Many Requests
- Cause: You’ve exceeded the rate limit.
- Fix: Wait 1 minute before retrying. For sustained high usage, contact support.
Unknown tool
- Cause: The tool may not be available on your server, or your token lacks the required scope.
- Fix: Check the API Reference page for available tools and required scopes.
Chatbot won’t connect
- Cause: Configuration error or domain/token issue.
- Fix: Verify the endpoint URL is correct (use HTTPS), the token starts with
mns_, and the Authorization header format is exactlyBearer mns_...(with the space). Check your chatbot’s logs for more detail.
Still need help?
For support, reach out to our team or check the FAQ on your dashboard.
support@moneysaurus.id